Returns

In order for us to be able to process a product returns request you will first need you to fill out a Product Return Application Form.

Please choose one of the methods listed below. 

Method 1: Registered Account Holders

If you are a registered account holder and used this method to purchase the product please follow the instructions below.

1. Login to your account.
2. Navigate to the order you wish to return and click on the Returns tab.
3. Fill out the required information and click on the Continue button to submit your request.

Once your application has been received we will contact you with further instructions.

Method 2: Guest Checkout Users

If you used the Guest Checkout method to place your order please follow the instructions below.

1. Click on the Returns link under Customer Service in the website footer or copy and paste the URL below into your web browser.

https://www.dietecuk.co.uk/index.php?route=account/return/insert

2. Fill out the required information and click on the Continue button to submit your request.

Once your application has been received we will contact you with further instructions.

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